The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Wholesale is now available! Local shops may qualify for extra perks like in-shop appearances and free delivery. Message me for details.
Cards do not ship with tracking information. Upgrade to U.S. Priority available upon request. Fees apply.
Cards ship USPS first class, which does not include tracking information and delivery widely varies. Typically, an item should arrive within 3-5 business days, but can take up to 10. Before filing a formal case with Etsy, please:
1. Double check the address provided. Buyers sometimes forget to keep an updated address on file or forget an apartment number.
2. Check near your front door. Some packages may not fit in some mailboxes and sometimes postmen will leave them inside your door or under a mat.
3. Check with your local post office. For varying reasons from weather to road construction, the package may still b
All cards are blank inside. Personalized messages available by request.
Yes! All paper goods are made-to-order. No printing here.
When requesting a custom order, it is the customer's responsibility to read the custom listing thoroughly. Pleasant Avenue will only replace custom designs that are irreparably damaged in shipping or do not match the product description in the custom listing.